Meet the Owners – Desmond Plaisted & Stephanie Shepherd
Wash Lounge is the vision of Desmond Plaisted and Stephanie Shepherd, a dynamic duo who bring together expertise in business, design, and innovation to create a modern, efficient, and eco-conscious laundry experience.
The Brains Behind the Project
With a strong background in business operations and strategic growth, Desmond was the driving force behind the project management of Wash Lounge. His meticulous planning, attention to detail, and expertise in logistics and operational efficiency ensured that every aspect of the business—from high-performance equipment to sustainability initiatives—was executed seamlessly.
Meanwhile, Stephanie’s creative design flair brought the space to life, ensuring that functionality meets style. Drawing on her experience as the founder and CEO of Stephanies Luxury Spas, she infused Wash Lounge with a sense of warmth, sophistication, and customer comfort—far from the typical laundromat experience.
A Commitment to Innovation & Community
Together, Desmond and Stephanie have built Wash Lounge as more than just a place to do laundry. With state-of-the-art technology, eco-friendly detergent systems, free Wi-Fi, a community library, and workspaces, they’ve created a space that prioritizes convenience, sustainability, and customer experience.
Their vision extends beyond business success—they are deeply committed to supporting the community, partnering with Orange Sky Australia, and championing local businesses. Their approach ensures that Wash Lounge is not only a leader in laundry services but also a welcoming hub where people connect and feel at home.
With their combined expertise, Desmond’s business and project management acumen and Stephanie’s design vision, Wash Lounge stands as a testament to their dedication to innovation, quality, and customer care.
Meet the Team – The People Behind Wash Lounge
At Wash Lounge, we believe great service starts with a great team. Our dedicated staff ensure that every wash, fold, and delivery meets the highest standards, while also keeping our customers engaged and informed.
Laundry Attendants – The Heart of Our Operation
Our laundry attendants are the backbone of Wash Lounge, ensuring your laundry is handled with care, cleaned to perfection, and neatly folded. With expertise in stain removal, fabric care, and efficiency, they provide exceptional service with a smile—whether you’re using our self-service machines or wash, dry, and fold services.
Laundry Driver & Concierge – Seamless Pickups & Deliveries
Our laundry drivers and concierge team make laundry day effortless with reliable pickup and delivery services. Catering to commercial clients, Airbnbs, hotels, salons, gyms, and busy individuals, they ensure that every order is handled punctually, professionally, and with the utmost care.
Social Media & Marketing – Sharing Our Story
Our social media and marketing team keeps Wash Lounge connected with the community. From behind-the-scenes insights and sustainability initiatives to special promotions and customer spotlights, they ensure you stay informed and engaged. Follow us @washlounge #washlounge for the latest updates!
Accounts & Finance – Keeping Everything Running Smoothly
Our accounts and finance team ensures that all operations run efficiently and transparently. From managing invoices and payments to financial planning and budgeting, they help keep Wash Lounge financially strong so we can continue to provide exceptional service and sustainable practices.
Join Our Team!
We’re always on the lookout for passionate and dedicated people to be part of the Wash Lounge family. If you love working in a dynamic, customer-focused environment, we’d love to hear from you!
📩 Send your CV to careers@washlounge.com.au.
Our team is here to make your Wash Lounge experience smooth, enjoyable, and hassle-free. Whether you’re dropping off laundry, scheduling a pickup, or just following along online, we’re proud to serve you with quality, efficiency, and a touch of hospitality.