What services do you provide?
We offer premium laundry services, including self-service, wash-dry-fold, and commercial solutions for hotels, Airbnbs, gyms, salons, and restaurants. Our eco-friendly detergents, high-efficiency machines, and pet-friendly washer ensure quality, convenience, and sustainability. While you wait, enjoy free Wi-Fi, barista coffee, and workspaces. Laundry reimagined!
Do you practice green cleaning
Wash Lounge champions eco-friendly laundry with biodegradable detergents, energy-efficient machines, and reduced water use. Our automated system minimizes waste, while our gentle process extends fabric life. Committed to sustainability, we deliver pristine laundry results with a lower environmental impact. Clean clothes, cleaner planet!
Do you offer Wash Dry Fold Service?
Yes, of course. Wash Lounge’s Wash, Dry, and fold service makes laundry effortless. Drop off your clothes, and our team will expertly wash, dry, and neatly fold them, ready for pickup. Using eco-friendly detergents and high-efficiency machines, we always ensure fresh, clean results. Perfect for busy individuals and businesses!
What properties do you serve
Wash Lounge serves a variety of businesses with professional, eco-friendly laundry solutions. some examples include: Hotels & Resorts, Airbnbs & Holiday Rental, Spas & Salons, Gyms & Fitness Centers, Restaurants & Cafés, Event & Hospitality
What are the safety measures in place?
We have 24/7 CCTV, bright lighting, and cashless payments for security. Machines are regularly maintained and cleaned for hygiene. Staff are available during business hours to assist with any concerns, ensuring a safe and comfortable environment.
Is there a waiting area or entertainment for customers?
Yes! Wash Lounge offers a comfortable waiting area with free Wi-Fi, workspaces, a community library, and barista-made coffee (Mon-Fri). Relax, work, or enjoy a good book while your laundry is done!
Commercial Services
We handle linens, towels, bedding, uniforms, robes, and more for hotels, Airbnbs, gyms, spas, salons, and restaurants. Our specialised stain removal process ensures fresh, clean results for all commercial laundry needs.
We offer flexible pickup and delivery schedules based on your business needs—daily, weekly, or on demand. Our reliable service ensures your linens, towels, and uniforms are always fresh and ready when needed.
Our standard turnaround time is 24 hours. For commercial clients, we offer flexible scheduling, including same-day or next-day service based on your needs. Contact us for priority or bulk orders!
We do not offer dry cleaning, but we provide specialised commercial laundry services, including stain removal, fabric care, and bulk washing for hotels, Airbnbs, spas, gyms, salons, and restaurants. Our eco-friendly process ensures fresh, professional-quality linens and uniforms.
For commercial clients, minimum order quantities vary based on service type and frequency. We offer flexible bulk pricing and customised plans to suit your business needs. Contact us to discuss a tailored solution for your laundry requirements.
We use gentle wash cycles, eco-friendly detergents, and temperature-controlled drying to protect delicate fabrics. If your business has specific requirements for sensitive items, let us know, and we’ll ensure they are handled with extra care.
Yes! We use a tracking system to ensure all commercial laundry orders are processed accurately and returned promptly. Each order is tagged and handled separately to prevent mix-ups, ensuring reliability and consistency for your business.
Our commercial pricing is customized based on volume, frequency, and service type. We offer competitive bulk rates and flexible plans for hotels, Airbnbs, gyms, spas, salons, and restaurants. Contact us for a tailored quote to fit your business needs.
No hidden fees! Our pricing is transparent, with all costs clearly outlined upfront. Any additional services, such as express turnaround or specialty stain treatments, will be communicated beforehand. Contact us for a detailed quote customized to your business needs.
Yes! We offer discounted rates for bulk orders and regular commercial clients. Businesses with recurring laundry needs, such as hotels, Airbnbs, spas, gyms, and restaurants, can benefit from customised pricing. Contact us to discuss a plan that fits your volume and frequency.
Wash Lounge is a trusted commercial laundry provider backed by experienced industry professionals. While our laundromat is a newer venture, our team has decades of expertise in hospitality, textile care, and premium customer service, ensuring reliable and high-quality laundry solutions for businesses.
Yes! We have positive testimonials from satisfied commercial clients, including hotels, Airbnbs, gyms, Day Spas, and salons. Contact us for references, or check our website and social media for reviews from businesses that trust our reliable laundry services.
We take great care with all commercial laundry, but if an item is lost or damaged, we investigate promptly. Our tracking system minimizes errors, and we work with clients to resolve issues fairly. Please report concerns as soon as possible for swift assistance.
For commercial clients, we require advance notice for cancellations. Regular service contracts may have specific terms, while one-time orders can be cancelled within a set timeframe without penalties. Contact us to discuss your service agreement and cancellation policy.
We take all concerns seriously and aim for a quick resolution. If you experience an issue, contact our team or your designated business contact immediately. We’ll investigate, address the problem, and work toward a fair solution. Customer satisfaction is our priority, and we strive to maintain high service standards.
Laundromat Services
Our self-service washers and dryers are priced based on load size, starting at $10.00 per wash and $9.00 per 40-minute dry. Large-capacity machines are available for bulk items. For exact pricing, visit us in-store or contact our team!
No, Wash Lounge is a cashless laundromat. We accept card and mobile payments for all self-service and full-service laundry options, ensuring a seamless and secure experience.
Yes! We offer special discounts for bulk washes, regular customers, and commercial clients. Our loyalty program rewards frequent visitors with exclusive offers and savings. Ask our team about current promotions or sign up for updates!
Please remove your laundry promptly when your cycle ends to keep machines available for others. Avoid overloading dryers to ensure even drying. If a dryer is unattended for too long, items may be placed neatly on a clean surface. Let’s keep the space respectful for everyone!
Yes! We have a dedicated pet-friendly washer and dryer designed specifically for pet bedding, blankets, and accessories. This ensures hygiene and prevents pet hair from mixing with regular laundry.
Yes! We offer large-capacity washers (up to 28kg) and dryers (up to 36kg), perfect for bulky items like doonas, bedding, and large loads. These machines ensure efficient, high-quality cleaning for both personal and commercial use.
A standard wash cycle takes approximately 30 minutes, depending on the load size and settings. Larger or heavily soiled loads may take slightly longer. Our high-efficiency machines ensure quick and effective cleaning every time.
While you’re welcome to bring your detergent, please do not use it!
Our machines are equipped with an eco-friendly detergent dispensing system. This ensures the perfect amount of detergent for optimal cleaning, eliminating the need to bring your own.
Yes! We offer convenient pickup and delivery services for our commercial laundry clients. Schedule a time that works for you, and we’ll handle the rest. Contact us for details on service areas and pricing.
While we don’t have a designated kids’ corner, we offer a community library with books for all ages and some games for children. Parents can relax while children enjoy a quiet activity or a good book in our comfortable waiting area.
We offer wash, dry, and fold services for a hassle-free laundry experience. While we don’t provide ironing, our drying process minimises wrinkles. For businesses, we ensure professionally folded linens and uniforms. Contact us for any specific needs!
Yes! If you encounter a broken machine, please notify our staff during business hours, report it via our website, or email us at support@washlounge.com.au. We strive to resolve issues quickly to ensure a seamless laundry experience.
Please remove your laundry promptly when your cycle ends to keep machines available for others. If left unattended for an extended time, staff may place items neatly on a clean surface. We appreciate your cooperation in maintaining an efficient space for everyone.